![]() Not all communication tools are available at every subscription level.Agents can capture sound from a guest's device to help troubleshoot an issue.ConnectWise Control offers optional browser-based livestream support through an end user's phone camera.There is VoIP audio for meetings, as well as support and access sessions. ![]() We chose ConnectWise Control as the best remote PC access software for communication because of its customizable security options, wealth of integrations and comprehensive set of communication tools, including VoIP support. Remote PC access software is often used to troubleshoot technical problems that require communication between the technician and the user. When employees are working remotely, they still need to be able to share information from their computers the way they might if they were in the office.
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